Shipping policy
*** Our current processing time for orders is 1-2 weeks. This is the time it will take me to PACK UP your order. Once your order has been packed it will be picked up by USPS. After an order has been picked up it may take anywhere from 5-10 business days to arrive depending on your location. ***
SHIPPING INFORMATION:
Domestic Shipping:
- All shipping is done through USPS. You will receive a notification once your order has been shipped. All shipping dates are to be treated as ESTIMATES and not guarantees.
OTHER SHIPPING INFORMATION (FAQ):
Can you change my address?! I used the wrong one!
- As long as you haven't received an email stating that your order has been packaged then I can change your address! Shoot me an email acornandcrow@gmail.com with your order # AND the address you need it changed to and I got you.
Can you combine my orders?!
- I am no longer able to combine orders due to the rising volume of orders I am receiving. Please be aware that I will not honor combined order requests.
Why does my package need a signature?
- Some packages will require a signature upon delivery, this is an insurance policy to make sure that high risk orders or unverified addresses are able to have mail delivered. Not all packages will require a signature, but SOME will.
*** If your item is RETURNED TO SENDER I will process a refund for you if you reach out to me. The items are returned to a non-frequently checked PO Box, so I probably will not know unless you reach out.
*** Incorrect addresses are NOT usually eligible for reshipments of items. This means if your order was ALREADY shipped out to an address that you provided and was returned to me then I will go ahead and process a refund for you minus the cost of the shipping label.
